Exam AZ-720: Troubleshooting Microsoft Azure Connectivity

Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.

Passing score: 700. Learn more about exam scores.

Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty

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Languages: English

Retirement date: none

This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.

Skills measured

• Troubleshoot VM connectivity issues (5–10%)
• Troubleshoot authentication and access control issues (15–20%)
• Troubleshoot business continuity issues (5–10%)
• Troubleshoot Platform as a Service issues (5–10%)
• Troubleshoot hybrid and cloud connectivity issues (20–25%)
• Troubleshoot networks (25–30%)

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Microsoft AZ-720 Exam Syllabus Topics:

Topic	Details
Topic 1	Troubleshoot Border Gateway Protocol (BGP) issues Determine whether resource response times meet service-level agreements (SLAs)
Topic 2	Troubleshoot issues with private endpoints and service endpoints Determine the root cause for latency issues related to ExpressRoute
Topic 3	Determine which resources are authorized to use JIT VM access Troubleshoot issues deploying Azure Bastion
Topic 4	Troubleshoot issues recovering files from an Azure virtual machine backup Troubleshoot issues with Azure Backup agents
Topic 5	Troubleshoot network address translation (NAT) and distributed network address translation (DNAT) rules Determine why Azure Web Application Firewall is blocking traffic
Topic 6	Troubleshoot issues integrating PaaS services with virtual networks Determine the root cause for service-level throttling
Topic 7	Determine the root cause for latency issues when connecting to Azure virtual machines Troubleshoot virtual network peering, transitive routing, and service chaining
Topic 8	Determine whether VMs in a load-balanced cluster are healthy Troubleshoot issues with Azure Application Gateway
Topic 9	Troubleshoot point-to-site virtual private network (VPN) connectivity Troubleshoot name resolution for scenarios that use Azure-provided name resolution
Topic 10	Troubleshoot restore issues when using Azure Backup Agent, Azure backup, or Azure Backup Server Troubleshoot Azure virtual machines backup issues including restarting a failed backup job
Topic 11	Troubleshoot issues with pass-through authentication and password hash synchronization Determine why on-premises systems cannot connect to Azure resources
Topic 12	Troubleshoot encryption and certificate issues for point-to-site and site-to-site scenarios Determine whether a VM or a group of VMs is associated with an application security group (ASG)
Topic 13	Validate the peering configuration for an ExpressRoute circuit Determine the root cause for latency issues within site-to-site VPNs
Topic 14	Troubleshoot issues with DNS records at public DNS providers Troubleshoot virtual private network (VPN) gateway transit issues

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720