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Salesforce Arch-301 Exam Syllabus Topics:

Section	Objectives
Topic 1: Security and Identity	- Access Control 1. Profiles, roles, and permission sets design 2. Customer identity and authentication patterns
Topic 2: Solution Design and Architecture Strategy	- Scalable Solution Design 1. Trade-offs in B2B architecture decisions 2. Designing for scalability and performance
Topic 3: B2B Solution Architecture Foundations	- B2B Commerce Architecture 1. Commerce cloud data model and storefront architecture 2. Pricing, promotions, and product modeling concepts - Order Lifecycle Management 1. Order fulfillment and exception handling 2. Order capture and orchestration
Topic 4: Integration and Data Architecture	- System Integration Patterns 1. Middleware and external system integration strategies 2. API-led connectivity and event-driven integration - Data Architecture 1. Data synchronization and master data management 2. Data modeling for B2B commerce scenarios

Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recentacquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* SalesCloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architectrecommend in order to set up an environment in which users can test the functionalities from end to end?

A) Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.
B) Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.
C) Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.
D) Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.

2. Northern Trail Outfitters (WO) istransforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers

A) Project Manager
B) NTO employee representing a typical customer
C) Business Analyst
D) Field Service Manager
E) Field Service Agent

3. Refer to the images below:



As part of its solution to accelerate overall sales. Universal Containers (UC) has chosen to implement a CPQ solution using Salesforce CPQ. As part of the CPQ solution, there is a requirement to retain UC's ERP as the Pricing and Product master.
UC's business process results in Products and Pricing being updated sporadically once a week, and then on a much larger scale on a monthly basis, which could result in a large amount of records that need to be updated in Salesforce.
Whichstrategy should the Solution Architect choose to handle this scenario?

A) Option A, utilizing a VF/Lightning component in combination with an Apex Controller to make a REST call to the external service
B) Option C, utilizing a VF/Lightning component in combination with an Apex Controller to make a call utilizing the Streaming API
C) Option D, utilizing an external ETL tool to batch load the records into Salesforce
D) Option B, utilizing Process Builder and Platform Events to communicate with the external services Subscriber Listener

4. UC Foods, a global manufacturing organisation, builds and sells a varietyof food processing equipment on its B2B Commerce site. Customers often tailor their equipment by selecting from several product variants.
Depending on the options selected, an order will sometimes require manual intervention by a sales person to determinethe price for the customized piece of equipment.
Once the machines have been purchased, each machine comes with a 1-year warranty, which entitles the customer to quarterly visits to inspect and perform maintenance on the machines to keep them in proper working order.
How can a Solution Architect use a multi-cloud solution to address the needs of the organization to efficiently support the selling of equipment and planning of quarterly visits for the machines?

A) Use the B28 Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
B) Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then automatically create a case when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
C) Use the B2B Commerce aggregated product or dynamic kits to drive the selection of theproduct options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
D) Use a third-party plugin configurator to support the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.

5. Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budgetduring the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?

A) Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.
B) Assure the executive team that the current project is at a fixed scope and there will not beany overrun on budget.
C) Help the executive team develop a governanceframework; and team to focus on those concerns throughout the build and track the budget.
D) Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.

Solutions:

Question # 1 Answer: B

Question # 2 Answer: C,D,E

Question # 3 Answer: C

Question # 4 Answer: C

Question # 5 Answer: C