Latest Success Metrics For Actual Financial-Services-Cloud Exam (Updated 172 Questions) [Q56-Q80]

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Latest Success Metrics For Actual Financial-Services-Cloud Exam (Updated 172 Questions)

Genuine Financial-Services-Cloud Exam Dumps Free Demo Valid QA's


Salesforce Financial Services Cloud (FSC) is a comprehensive platform designed specifically for financial service providers. It offers a range of tools and features that help financial service providers manage their clients' accounts, track investments, and monitor financial performance. The Salesforce FSC Accredited Professional Certification Exam is designed to test professionals' knowledge of the platform and their ability to leverage it to provide top-notch financial services to clients. Salesforce Financial Services Cloud (FSC) Accredited Professional certification is highly respected in the industry and can help professionals advance their careers by demonstrating their skills and knowledge.


Salesforce Financial-Services-Cloud (FSC) Accredited Professional Certification Exam is a professional certification exam that validates the skills and knowledge of professionals in the finance industry who use Salesforce. Salesforce Financial Services Cloud (FSC) Accredited Professional certification exam is designed to assess the skills and knowledge of professionals who work with Salesforce Financial Services Cloud (FSC) to manage customer relationships, financial products, and services.

 

NEW QUESTION # 56
Lake Tahoe Bank branch manager is asking the Salesforce Administrator for improvements in Salesforce to speed up Loan Approval Processing. The Salesforce Admin is considering using Action Plans. Which 3 process improvements can be delivered using Action Plans?

  • A. Action Plans can speed up the collection of a list of documents needed for the loan application
  • B. Action Plans can automatically schedule the next appointment with the Advisor.
  • C. Action Plans create repeatable tasks and automate the task sequences when executed
  • D. Action Plans enhance collaboration and productivity by automatically assigning task owners and deadlines for specific client processes.
  • E. When you create an action plan from a template for a specific target record, items that have no assigned user are assigned to the owner of that " target record.

Answer: C,D,E


NEW QUESTION # 57
Lake Tahoe Bank's financial advisors are complaining that they can't see an accurate summary of their clients financial data as clients often change households. How can an Admin set up Financial Services Cloud to provide financial advisors with an accurate summary of their client's financial data?

  • A. Set clients financial data to be rolled up using Financial Services Cloud Primary Group.
  • B. Use Process Builder to create a workflow to summarize data at the Person Account level.
  • C. Create a roll-up field on the Opportunity object to track client's Financial Account balance and display the summary amount on the Person Account object.
  • D. Create a custom obiect to track client's financial data

Answer: A


NEW QUESTION # 58
What Actions can you take from Life Event card? Select all that apply!

  • A. Create Opportunity
  • B. Request Record Approval
  • C. Create Case
  • D. Create Lead and Referral

Answer: A,C,D


NEW QUESTION # 59
Which three types of Account-Account relationships are displayed in the Actionable Relationship Center?

  • A. Accounts & Groups
  • B. Accounts & Peers
  • C. Accounts & Businesses
  • D. Accounts & Members

Answer: A,B,C

Explanation:
The following types of Account-Account relationships are displayed in the Actionable Relationship Center (ARC):
Accounts & Businesses: This type of relationship shows the accounts that are related to a business account, such as owners, partners, or beneficiaries. You can use this type of relationship to understand the ownership structure and financial interests of a business account.
Accounts & Peers: This type of relationship shows the accounts that are related to another account by a peer-to-peer relationship, such as friends, colleagues, or associates. You can use this type of relationship to identify potential referrals and cross-selling opportunities from an account's network.
Accounts & Groups: This type of relationship shows the accounts that are related to a group account, such as household members, trust members, or business group members. You can use this type of relationship to view the aggregated financial data and activities of a group account. Verified Reference: : Salesforce Help Article 2 : Salesforce Help Article 3 : Salesforce Help Article 4


NEW QUESTION # 60
A banking customer is using Sales Cloud but their Admin is considering whether Financial Services Cloud would be a better solution to meet their business needs.
What is the best way for the Admin to access a Financial Services org with preconfigured data to play around and learn what's in it?

  • A. Request a Salesforce developer org
  • B. Hop on a 30-day Financial Services Cloud trial org
  • C. Spin up a Trailhead challenge org
  • D. Purchase one license of an FSC production org

Answer: B


NEW QUESTION # 61
Which three standard fields are available to track a customer's retirement gial progress?

  • A. Target Date
  • B. Target value
  • C. Total Value
  • D. Actual value
  • E. Contributions

Answer: A,B,D

Explanation:
Explanation
The following standard fields are available to track a customer's retirement goal progress:
Actual value, which is a currency field that represents the current value of the goal.
Target value, which is a currency field that represents the desired value of the goal.
Target Date, which is a date field that represents the expected date of achieving the goal.


NEW QUESTION # 62
A Bank of the Future customer calls the bank to update the address on their account. The call center agent handling the call needs to enter a new address into the system. The agent enters the new contact information using an OmniScript and then needs to generate a prefilled PDF with the new address that can be shared with the customer.
Which two OmniStudio tools should a consultant recommend to generate the prefilled PDF?

  • A. Integration Procedure
  • B. DataRaptor
  • C. OmniStudio Action Document Generation
  • D. Calculation Procedure

Answer: B,C

Explanation:
The following OmniStudio tools should be recommended to generate the prefilled PDF:
OmniStudio Action Document Generation, which is a tool that allows users to create documents from templates and data sources using OmniScripts and Integration Procedures. By using OmniStudio Action Document Generation, the consultant can create a document template with placeholders for the contact and address information and generate a PDF file from it using an OmniScript.
DataRaptor, which is a tool that allows users to extract and transform data from Salesforce or external systems using Integration Procedures. By using DataRaptor, the consultant can create a data source that retrieves the contact and address information from Salesforce and maps it to the document template placeholders.


NEW QUESTION # 63
Which of these 3 objects are part of the FSC Data Model? (3 correct answers)

  • A. FSC standard objects
  • B. Marketing Cloud objects
  • C. Sales & Service objects
  • D. Action Plan objects
  • E. FSC packaged objects

Answer: A,C,E


NEW QUESTION # 64
What benefits do Flows for Financial Services Cloud offer to support customer onboarding? (Choose Two)

  • A. Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to * navigate to different screens.
  • B. Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.
  • C. Flows enable customers to book appointments with the nght specialist at the right time and place through self-service scheduling
  • D. Flows enable customers to schedule appointments via customer communities, motxie apps. or websites.
  • E. Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.

Answer: A,D

Explanation:
Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to navigate to different screens. Flows can simplify and streamline the customer onboarding process by automating tasks and collecting information in an easy and intuitive way. You can use Flows to create service requests that capture the customer's details and update the related records in one place.
Flows enable customers to schedule appointments via customer communities, mobile apps. or websites. Flows can integrate with Experience Cloud sites, mobile apps, or websites to provide self-service options for customers. You can use Flows to create appointment scheduling forms that allow customers to book appointments with the right specialist at the right time and place. Verified Reference: : Salesforce Help Article 3 : Salesforce Help Article 4


NEW QUESTION # 65
Our Personal Banker Hank Burton wants to encourage his customers to provide required documents for a loan application. He creates Document Checklist Items that help his customers to manage file uploads to speed up loan approval. For which of the following records does Salesforce support Document Checklist Items out of the box?

  • A. Opportunity
  • B. Residential Loan Application
  • C. Account
  • D. Contact
  • E. Lead

Answer: A,D,E


NEW QUESTION # 66
Lake Tahoe Bank needs to conduct periodic reviews with their customers to review credit & debit card usage, review account payables and discuss credit needs. The bank wants to ensure such activities are tracked and exceptions are reported & followed up on in a timely manner. How can Financial Services Cloud support these requirements?

  • A. Train account owners to create required tasks periodically and set due dates for tracking.
  • B. Run a nightly process to create tasks and assign them to account owners for follow-ups
  • C. Create an Action Plan Template with associated pre-determined Tasks and automate the periodical creation of Action Plans for customer accounts.
  • D. Use Lightning Scheduler to periodically schedule tasks for account owners.

Answer: C


NEW QUESTION # 67
What must an administrator do when creating a record type?

  • A. Create a new page layout for the record type
  • B. Add the record type to the required user records
  • C. Set the field-level security for the record type
  • D. Assign the record type to the appropriate profiles

Answer: D


NEW QUESTION # 68
A Salesforce Admin is configuring a new Action Plan Template. One task in that template needs to be picked up by the next available Advisor. What assignment logic should the Admin use when configuring this template task?

  • A. Specific User
  • B. Queues
  • C. Action Plan Creator
  • D. Account Team
  • E. Role

Answer: B,D,E


NEW QUESTION # 69
What Report functionality would you use in order to quickly categorize report records without creating a formula or a custom field?

  • A. Matrix Report
  • B. Export
  • C. Joined Report
  • D. Bucketing
  • E. Schedule

Answer: D


NEW QUESTION # 70
Does FSC require Lightning?

  • A. No
  • B. Yes

Answer: B


NEW QUESTION # 71
A retail bank is using Financial Services Cloud to support its operations. The bank has received complaints that its clients' documentation is often submitted late and when clients call, customer service agents are struggling with multiple systems to determine where the documentation is.
Which solution should a consultant suggest the client explore?

  • A. An APEX solution to leverage the SendMail capabilities of Salesforce
  • B. A Marketing Cloud integration to manage client communications
  • C. Process Builder to create automatl&Socument requests for missing items
  • D. The Send Documents flow for Retail Banking

Answer: D

Explanation:
The solution that the consultant should suggest the client explore to improve its clients' documentation submission and tracking is the Send Documents flow for Retail Banking. The Send Documents flow for Retail Banking is a prebuilt flow that allows users to send documents requests to clients via email and track the status of the requests in FSC. The flow uses DocuSign eSignature integration to enable clients to sign and return documents electronically. By using the Send Documents flow for Retail Banking, the consultant can help the client streamline and simplify its document management process and improve its customer service agents' efficiency


NEW QUESTION # 72
Person accounts store information about individual people by combining certain account and contact fields into a single record. Using the Object Manager, on which Object do you configure the Person Account Page Layout?

  • A. The Person Account Record Type on the Account Object
  • B. The Person Account Record Type on the Contact Object
  • C. The Person Account Object

Answer: C


NEW QUESTION # 73
A commercial loan due diligence process is handled by multiple individuals at Lake Tahoe Bank. Lake Tahoe Bank wants an easy way for managers to distribute the work, to understand the % completion of the due diligence process per client and report on the performance of the department to show possible bottlenecks.
What FSC feature can Lake Tahoe Bank use to track this process?

  • A. Workflow Rules/Process Builder
  • B. Action Plans
  • C. Apex Tnggers on the task object
  • D. Flows

Answer: B


NEW QUESTION # 74
Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?

  • A. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels
  • B. RBL rules do not require a lot of processing power.
  • C. Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules
  • D. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
  • E. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.

Answer: A,C,D


NEW QUESTION # 75
Universal Containers needs to synchronize data between sales force and an external financial system.
How can a system administrator accomplish this?

  • A. Use the data loader to match records between the systems
  • B. Use the excel connector to export records from both systems
  • C. Use the data loader to upsert Salesforce records into the financial system
  • D. Use an external ID field to match records between systems

Answer: D


NEW QUESTION # 76
Lake Tahoe Bank needs to conduct periodic reviews with their customers to review credit & debit card usage, review account payables and discuss credit needs. The bank wants to ensure such activities are tracked and exceptions are reported & followed up on in a timely manner. How can Financial Services Cloud support these requirements?

  • A. Train account owners to create required tasks periodically and set due dates for tracking.
  • B. Run a nightly process to create tasks and assign them to account owners for follow-ups
  • C. Create an Action Plan Template with associated pre-determined Tasks and automate the periodical creation of Action Plans for customer accounts.
  • D. Use Lightning Scheduler to periodically schedule tasks for account owners.

Answer: C

Explanation:
Explanation
As explained in the previous question, Action Plans are a feature that can help users track and manage common client processes. By creating an Action Plan Template with associated pre-determined Tasks, such as reviewing credit & debit card usage, reviewing account payables, and discussing credit needs, users can ensure that these activities are tracked and followed up on in a timely manner. Users can also automate the periodical creation of Action Plans for customer accounts using Process Builder or Apex triggers.


NEW QUESTION # 77
The Salesforce Admin of Lake Tahoe Wealth Management Company needs to update an existing, published Action Plan Template to accommodate a change in the firm's annual client review process. What steps should the Admin take to make that change?

  • A. Set the Action Plan Template to "Inactive" and then make changes to the template, as necessary.
  • B. Clone the existing Action Plan Template and make any necessary changes on the new Action Plan Template.
  • C. Edit the published Action Plan Template directly.

Answer: B

Explanation:
To update an existing, published Action Plan Template, the Admin should clone the existing Action Plan Template and make any necessary changes on the new Action Plan Template. This is because published Action Plan Templates cannot be edited directly or set to inactive4. Cloning an Action Plan Template creates a copy of it with a new name and ID, which can then be modified and published4. Verified Reference: 4


NEW QUESTION # 78
Lake Tahoe Bank's System Administrator is implementing intelligent Need-Based Referrals in Salesforce.
Referrals are modeled on the Lead object. Which three Lead features can the System Admin use for Intelligent Need-Based Referrals?

  • A. Lead Assignment Rules
  • B. Web to-Lead
  • C. Lead Routing
  • D. Lead Approval
  • E. Einstein Lead Scoring

Answer: A,C,E

Explanation:
Explanation
The System Admin can use the following Lead features for Intelligent Need-Based Referrals:
Lead Routing, which is a feature that allows users to distribute leads to the right users or queues based on criteria such as lead source, industry, or product interest.
Lead Assignment Rules, which are rules that specify how to assign leads to users or queues when they are created manually, captured from the web, or imported via Data Import Wizard.
Einstein Lead Scoring, which is a feature that uses artificial intelligence to analyze historical data and predict how likely a lead is to convert. Einstein Lead Scoring assigns a score and an insight to each lead, which can help users prioritize and follow up on the most promising leads.


NEW QUESTION # 79
How can a sales user relate an opportunity to a campaign? (2 answers)

  • A. Use the campaign influence related list on the opportunity.
  • B. Select the campaign record type when creating the opportunity.
  • C. Select the primary campaign source for the opportunity.
  • D. Use the campaign hierarchy related list on the opportunity.

Answer: A,C


NEW QUESTION # 80
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