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Salesforce Certified Administrator exam is a widely recognized credential in the Salesforce community. It is designed for professionals who want to demonstrate their knowledge and skills in managing and configuring Salesforce applications. Salesforce-Certified-Administrator exam tests the candidates on various aspects of Salesforce administration, including user management, security, data management, automation, and reporting.
NEW QUESTION # 73
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.
Choose 2 Answers.
- A. Filter the component visibility with User > Role > Name = Sales User.
- B. Filter the component visibility with view = Mobile/Tablet.
- C. Filter the component visibility with User > Profile > name = sales User.
- D. Filter the component visibility with Form Factor = phone
Answer: C,D
Explanation:
Explanation
To show a component that shows LinkedIn data only to sales users when they are on their mobile phones, the administrator should filter the component visibility with two conditions:
User > Profile > name = sales User, which checks if the user's profile name is "sales User" Form Factor = phone, which checks if the user's device is a phone Filtering with view or role will not achieve the desired result. References:
https://help.salesforce.com/s/articleView?id=sf.app_builder_page_visibility_rules.htm&type=5
NEW QUESTION # 74
Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?
- A. Case and Opportunity
- B. Account and User
- C. Individual, User, and Account
- D. Contact, Lead, and Person Account
Answer: D
Explanation:
Explanation
Contact, lead, and person account are three objects that will have the individual field available for tracking data privacy information when data protection and privacy is enabled for an org. The individual object is an object that stores data privacy preferences and requests for customers who are subject to privacy regulations such as GDPR; it can be linked to contact, lead, or person account records using the individual field. Case and opportunity, account and user, or individual, user, and account are not combinations of objects that will have the individual field available for tracking data privacy information; they either do not store customer data or do not support individual object relationships. References:
https://help.salesforce.com/s/articleView?id=sf.individual_object.htm&type=5
NEW QUESTION # 75
The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout.
What should the administrator use to fulfil this request?
- A. Record Type Assignment
- B. Component Visibility
- C. Sharing settings
- D. Page Layout Assignment
Answer: B
Explanation:
Explanation
Component visibility allows you to restrict the visibility of a related list based on a permission set.
References:
https://help.salesforce.com/s/articleView?id=sf.dynamic_forms_component_visibility.htm&type=5
NEW QUESTION # 76
The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.
What feature can be used to track this in Salesforce?
- A. User Report
- B. Permission Set Groups
- C. Lightning Usage App
- D. Login History
Answer: A
Explanation:
Explanation
To track assigned licenses and permission sets in Salesforce instead of using a spreadsheet, an administrator should use User Report type on Report object. User Report type allows creating reports that show information about users such as their profile, role, license type, active status, login history etc. It also allows adding fields related to permission sets such as Permission Set Assignments or Permission Set License Assignments. For example, an administrator can create a User Report that shows user name, profile name, user license name, permission set assignments count etc. Login History, Lightning Usage App, or Permission Set Groups are not features that can be used to track assigned licenses and permission sets in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.reports_report_types_standard_user.htm&type=5
NEW QUESTION # 77
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
- A. Update the picklist value with a validation rule.
- B. Create a custom picklist field on Contact.
- C. Set the picklist field to be required on the Lead Object.
- D. Map the picklist field on the Lead to the Contact.
Answer: B,D
Explanation:
Explanation
To make sure the custom picklist field values are populated on contact when leads are converted, you need to create a custom picklist field on contact and map it to the corresponding field on lead.
References: https://help.salesforce.com/s/articleView?id=sf.convert_lead_mapping.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields.htm&type=5
NEW QUESTION # 78
Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?
Choose 2 answers
- A. Sharing set
- B. Role hierarchy
- C. Profiles
- D. Sharing rules
Answer: B,D
NEW QUESTION # 79
An administrator at Universal Containers is reviewing current security settingsin the company's Salesforce org.
What Should the administrator do to prevent unauthorized access to Salesforce?
- A. Disable TLS requirements for sessions.
- B. Customize organization wide default
- C. Enable multi factor authentication
- D. Enable caching and autocomplete on login page
Answer: C
Explanation:
Explanation
Multi factor authentication (MFA) is a security feature that requires users to verify their identity using two or more factors when they log in to Salesforce. It can help prevent unauthorized access to Salesforce byadding an extra layer of protection beyond username and password. Enabling MFA can be done by administrators in the security settings or by users in their personal settings. Disabling TLS requirements for sessions, customizing organization wide defaults, or enabling caching and autocomplete on login page are not actions that would prevent unauthorized access to Salesforce; in fact, they may reduce security or have no effect on security at all.
References:https://help.salesforce.com/s/articleView?id=sf.security_mfa.htm&type=5
NEW QUESTION # 80
Cloud Kicks want its reports toshow a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?
- A. Set the Fiscal Year to Custom and the starting month as February.
- B. Set the Fiscal Year to Standard and the starting month as February.
- C. Set the Fiscal Year to Custom and the duration to 4 quarters.
- D. Set the Fiscal Year to Standard and the duration to 12 months.
Answer: A
Explanation:
Explanation
A standard fiscal year starts on January 1 and ends on December 31. A custom fiscal year can be set to start onany month and end on any month. In this case, Cloud Kicks wants its fiscal year to start on February 1 and end on January 31. This can be achieved by setting the fiscal year to Custom and the starting month to February.
Setting the fiscal year to Standardand the starting month to February will not work, as the standard fiscal year starts on January 1. Setting the fiscal year to Custom and the duration to 4 quarters will not work, as the duration of a fiscal year is 12 months. Setting the fiscal year to Standard and the duration to 12 months will not work, as the standard fiscal year starts on January 1.
Custom fiscal years are fiscal years that follow a custom-defined structure that differs from the Gregorian calendar. They can be used by organizations that have fiscal years that start on a different month than January or have fiscal years that are divided into custom periods such as quarters or weeks. To set up a custom fiscal year that starts on February 1 and has 12 months, an administrator needs to setthe fiscal year to custom and the starting month as February in the fiscal year settings. Setting the fiscal year to standard or the duration to 4 quarters does not meet the requirement of having a custom fiscal year that starts on February 1.
References:https://help.salesforce.com/s/articleView?id=sf.admin_fiscal_year.htm&type=5
NEW QUESTION # 81
Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?
- A. Stages
- B. List Views
- C. Queues
- D. Splits
Answer: D
NEW QUESTION # 82
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
- A. Update the organization wide default for the object.
- B. Run the setup audit trail for the organization.
- C. Review the field level security of the field for the user profile
- D. Ensure that the page layout for the user's profile has been updated.
Answer: C,D
Explanation:
Explanation
Page layout and field level security are two factors that determine whether a user can see a new field on a record. To troubleshoot this issue, the administrator should ensure that the page layout for the user's profile has been updated to include the new field and that the field level security of the field for the user profile allows read or edit access. References:
https://help.salesforce.com/s/articleView?id=sf.customize_layoutoverview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_fls.htm&type=5
NEW QUESTION # 83
Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?
- A. Home Page.
- B. Utility Bar.
- C. Today
- D. Favorites
Answer: B
Explanation:
Explanation
Utility bar is a feature that is available in a Lightning app where visibility is limited to the Salesforce mobile app. Utility bar allows users to access common productivity tools, such as notes, history, recent items, and more, from any page in the app. References:
https://help.salesforce.com/s/articleView?id=sf.app_builder_utility_bar.htm&type=5
NEW QUESTION # 84
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers
- A. Case Escalation
- B. Email-to-Case
- C. Web-to-Case
- D. Case Queues
Answer: B,C
Explanation:
Explanation
Web-to-Case and Email-to-Case are two solutions that allow customers to create cases from a web form or an email. Web-to-Case generates HTML code for a web form that you can place on your website. Email-to-Case converts incoming emails into cases.
References: https://help.salesforce.com/s/articleView?id=sf.customizesupport_web_to_case.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customizesupport_email_to_case.htm&type=5
NEW QUESTION # 85
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.
The VP of Sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers
- A. Add the Opportunity Contact Role related list to the Opportunity page layout.
- B. Add the Campaign Member related list to the Opportunity page layout.
- C. Customize Opportunity Contact Role.
- D. Customize Campaign Member Role.
- E. Customize Campaign Role.
Answer: A,C
NEW QUESTION # 86
Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a way to is identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
- A. Create a separate Lead Lightning App.
- B. Set up Web-to-Lead form the interns use.
- C. Update the active Leas Assignment Rules.
- D. Define a record type and assign it to the interns.
Answer: D
Explanation:
Explanation
To identify new leads entered by interns from existing leads, the administrator should define a record type and assign it to the interns. This will allow them to select a different record type when creating leads, and distinguish them from other leads based on record type. Setting up Web-to-Lead form will not work if the interns are entering leads manually in Salesforce. Creating a separate Lead Lightning App or updating the active Lead Assignment Rules will not affect lead identification. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 87
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year.
Which AppExchange item should help the administrator to meet the request?
- A. Bolt Solutions
- B. Flow Solutions
- C. Lightning Data
- D. Lightning Community
Answer: B
Explanation:
Explanation
Flow Solutions arepre-built flows or templates that can be installed from AppExchange and customized to meet specific business needs. For example, Flow Solutions can provide common use cases such as lead generation, document generation, payment processing, and more. In this case, the administrator can use a Flow Solution that provides a mortgage calculator and generates leads for loans. Flow Solutions are easy to install and configure, and can help save time and budget for projects.
References:https://help.salesforce.com/s/articleView?id=sf.flow_solutions.htm&type=5
NEW QUESTION # 88
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Salesforce-Certified-Administrator exam covers a range of topics, including user management, security and access, data management, automation, and reporting. To pass the exam, candidates must demonstrate their knowledge of these topics through multiple-choice questions and scenario-based questions. Additionally, candidates are required to complete a hands-on assignment that evaluates their ability to perform various Salesforce administration tasks.
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