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Scrum PAL-EBM Exam Syllabus Topics:
| Section | Objectives |
| Hypothesis-Driven Improvement | - Experiment Design
- 1. Hypothesis Creation
- 2. Testing Assumptions
- Learning and Adaptation
- 1. Analyzing Results
- 2. Decision Making
|
| Key Value Areas | - Current Value
- 1. Customer Satisfaction
- 2. Revenue Metrics
- Unrealized Value
- 1. Innovation Potential
- 2. Market Opportunities
- Ability to Innovate
- 1. Organizational Capability
- 2. Experimentation
- Time to Market
- 1. Delivery Speed
- 2. Responsiveness
|
| Understanding Evidence-Based Management | - Strategic Goal Measurement
- 1. Measuring Progress
- 2. Goal Definition
- 3. Value Delivery
- EBM Principles
- 1. Empiricism
- 2. Continuous Improvement
- 3. Outcome-Focused Management
|
| Leadership and Organizational Agility | - Metrics and Transparency
- 1. Transparency in Measurement
- 2. Evidence-Based Decisions
- Agile Leadership
- 1. Creating Agile Culture
- 2. Supporting Agile Teams
|
Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:
Team A has a velocity of 30 with a Product Backlog of 120 points ordered by business value as perceived by stakeholders. Delivery is expected in 5 Sprints. Will this project deliver the anticipated impact?
(choose the best answer)
Response:
- A. We do not know.
- B. No.
- C. Yes.
Reveal Solution
Discussion
What is required when applying an empirical approach?
Response:
- A. A hypothesis on how a product or service can improve the customers, or users, experience.
- B. All of the above.
- C. Detailed functional requirements in order to minimize the risk of failure.
- D. Stakeholder approval in order to maximize the chances of success.
Reveal Solution
Discussion
A Product Owner at ABC company has various types of stakeholders that provide feedback and ideas for the product. At times they have ideas that run counter to one another. At a recent meeting, the Sales Manager insists that a new feature be added in order to reach untapped new customers.
The CFO contends that this new feature is not cost-effective and suggests focusing on other features to improve the satisfaction of existing customers. The PO sees merit in both stakeholder perspectives.
How should the PO proceed?
Response:
- A. Gather the opinions of all stakeholders, then make a decision on which request to pursue based on this information.
- B. Agree with the Sales Manager,s proposal by implementing the requested features as it will help to boost the sales team,s revenue.
- C. Implement the CFO,s request to prevent customer churn.
- D. Implement a small part of the Sales Manager,s proposal in order to gather more information to better understand its potential.
Reveal Solution
Discussion
The management board wants to know how to evaluate team effectiveness. Which of the following would help them understand how a team is performing?
Response:
- A. How well a team is able to stay within the project budget.
- B. All of the above.
- C. Changes in customer satisfaction measure over time.
- D. How easily a team is able to meet the planned release dates.
Reveal Solution
Discussion
You have many customers on older releases who express frustration that they cannot adopt your latest releases as fast as you release them. At the same time, you are in a competitive market and you feel that you need to stay ahead of competitors.
With every new release, you are spread more thin because you also have to fix defects and make enhancements to older releases. What should you do in response?
(choose the best answer)
Response:
- A. Add customer support staff to help customers with their upgrade challenges.
- B. Pause developing new features to make upgrading easier and less risky.
- C. Slow down the release cycles so customers have more time to catch-up.
Reveal Solution
Discussion