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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. Which would be the best response if a customer doesn't see the value of IBM Notes and Domino?

A) Offer to migrate them over to Google for no charge
B) Show them all the entitlements and tremendous amount of value in the box that IBM Notes and Domino 9 Social Edition has to offer
C) Immediately offer to discount the price by 80%
D) Remind them that paying a lot of money for software is just the cost of doing business in the modern world

2. What is the most recommended way to show a customer the new look and capabilities of IBM Notes and Domino 9 Social Edition?

A) Install and get familiar with IBM Notes and Domino Social Edition, then turn your laptop around and demo the features directly to the customer
B) Talk with them over the phone about the features of IBM Notes and Domino 9 Social Edition
C) Make them sit through a 85-page slide presentation on the features of IBM Notes and Domino 9 Social Edition
D) Read to them a whitepaper that describes the benefits of social software in the modern workplace

3. Which one of the following is NOT a feature of the new Quick Find capability in IBM Notes and Domino 9.0 Social Edition:

A) Allows for less clicks since you can just start typing and Quick Find will begin searching
B) Works on any inbox column including Dates
C) Always available in the upper right hand corner of the User Interface
D) Powered by Google

4. Why did IBM remove the Lotus name from IBM Notes and Domino 9.0 Social Edition?

A) Because IBM sold the original Lotus Development Building in Cambridge, MA
B) IBM no longer had the rights to the name Lotus
C) Because Notes is dead
D) To leverage the power of the well-known IBM brand and de-emphasize our internal Software Group reporting structure

5. For just delivering email to a small company on premise, which version of Domino would be the most cost effective?

A) Domino Messaging Server Express
B) CEO Communications Bundle
C) Domino Enterprise Server
D) Collaboration Express

Solutions: