Cisco 820-421 real dump : Applying Cisco Specialized Business Value Analysis

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Cisco 820-421 Exam Syllabus Topics:

Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which approach is recommended for gaining deeper insight into pain points raised by a senior customer business leader?

A) Inform the customer of some statistics about their competitors, to get a reaction
B) Speak with peers of the customer leader, to find out whether this person has a reputation for making problems sound bigger than they really are
C) Lead an exercise to define revenue the customer could gain from using remote experts on sales calls
D) Ask open ended questions about goals and impacts from challenges

2. When establishing a current view of your customer, which is an appropriate internal source of information?

A) Financial analyst forecasts of the company's revenue for the next 3 years
B) Service level agreements your firm helped to create, between the customer IT group and business units
C) Article on the customer's new product line, published on an industry web site
D) Websites of partners in the customer's ecosystem

3. Which two are elements of a business case? (Choose two.)

A) Estimated Benefits
B) Assumptions
C) Roll out schedule
D) Product feature list

4. How are you able to deliver capabilities when using transition architecture approaches to change?

A) In any sequence, with similar results
B) All at the same time
C) Incrementally
D) Earlier than stakeholders require

5. Why would an investment analyst report be a good source of company information?

A) You will find company-endorsed estimates of product level sales growth
B) It can complement company-published data and give you insight for discovery
C) It will likely give you an inside track on internal management relationships
D) This will report the customer's actual IT expenditures for hardware, software, services

Solutions: