Avaya 3303 real dump : Avaya Proactive Contact Implementation and Maintenance Exam

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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

Question 1

A Job is running and agents are logged in, but a report executed from Analyst shows no data for that job. On the Historical Data Server Component (HDSC. system, you confirm that the database is running.What are two possible causes for this? (Choose two.)

A. The HDSC system is not running.
B. The data pump is not running.
C. The logger is not running.
D. The dccserver is not running.
E. The service monitor is not running.

Question 2

In the Proactive Contact Analyst application, what is the default duration for which you get the data on non-monthly Agent Activity reports?

A. since the dialer was installed
B. The current month
C. six months plus the current month
D. three months plus the current month

Question 3

Which three hardware components are required for a Proactive Contact with Computer Telephony Integration (CTI) configuration using predictive dialing? (Choose three.)

A. Avaya PG230 gateway or Avaya PG230RM gateway
B. TN-744-based Call Classifier Cards version "e"or later
C. Avaya Communication Manager (CM) 3.1 or later
D. Enhanced Network Bus Controller
E. Avaya Application Enablement Services (AES) 3.1 or later

Question 4

The Proactive Contact is unable to be reached from workstations on the customer LAN. However, the administrator console is able to see all of the Proactive Contact components.
Which command is used to verify that the link to the customer LAN is running?

A. vmstat
B. sadc
C. netstat
D. getvar

Question 5

A system operator has accidentally deleted a very complicated and frequently used call selection file. The system operator must determine if the type of backup that is made every evening includes the files that allow this call selection to be restored.
Which two types of backups include a call selection file? (Choose two.)

A. data/stat files
B. system and calling lists
C. system configuration files
D. database

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