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IBM Sterling Order Management V9.1, Deployment Sample Questions:

1. The getOrderDetails API has been exposed as a web service to provide order status information to customers calling via a dedicated toll-free number. The system architecture team wants to secure the web services exposed within Sterling in order to prevent unauthorized access to the web service. What is the most effective way of achieving this?

A) Since web services are deployed within an application server, the deployment descriptor can be used to secure the web service URL.
B) The web service channel can be exposed via HTTPS with client authentication enabled to identify the invoking application and allow accessonly if authorized.
C) Since the API security feature provided out-of-the-box will work only for out-of-the-box APIs, web services have to be secured by using theWS-S specification.
D) The API security feature provided out-of-the-box can be used to secure the getOrderDetails API such that only certain users have access to it.

2. Using the Exception Console of the IBM Sterling Selling and Fulfillment Suite, the exceptions raised by asynchronous services can be viewed. The developer needs the ability to view the error XML, modify it, and process it. Which property of the Receiver Link Exception Handling properties should the developer turn on?

A) Process Exceptions
B) Handle Exceptions
C) Is Reprocessible
D) Reprocess Exceptions

3. Alerts raised for orders not shipped on or before the requested shipment date are assigned to a particular alert queue. If the alert is not resolved even after 5 hours, then the alert needs to be moved to another queue of higher priority. How should this be achieved?

A) Configure the escalation threshold and queue under the Unresolved Alerts tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.
B) Configure the escalation threshold and queue under the Unassigned Alerts tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.
C) Configure the escalation threshold and queue under the User List tab for the Queue in Applications Manager, under Application Platform > Queue Management.
D) Configure the escalation threshold and queue under the Size Based Escalation tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.

4. A developer has created a new agent that checks if the orders that are in the 'Created' status are valued at more than $1000. If they are valued at more than $1000 it does a credit verification before scheduling the order. This custom agent needs to be executed every 4 hours. When creating the infrastructure for the transaction, what should the developer define it as?

A) Task Queue Syncher agent
B) Non task-based agent
C) Scheduling agent
D) Purge agent

5. An inventory update job has identified all orders which do not have enough inventory to be fulfilled. Manual intervention from a Customer Service Representatives (CSR) is required to process those orders and inform customers. CSRs should be able to view them as a list of tasks, and be able to update the status of individual tasks. Which action should be taken for these orders as part of the inventory update job in order to handle this scenario optimally?

A) Place such orders on hold.
B) Add instructions on such orders.
C) Add notes on such orders.
D) Raise alerts for such orders.

Solutions: