Avaya 3302 real dump : Avaya Contact Center Control Manager Implementation and Maintenance Exam

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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

Question 1

The Avaya Contact Center Control Manager (ACCCM) schedule server is a feature that allows you to schedule tasks. A task can be any administrative action that is supported by ACCCM. The Schedule Server is designed in an hierarchical Structure.
Which object is the highest entity in the hierarchy?

A. Actions
B. Task
C. Job
D. Schedule

Question 2

The customer has installed Avaya Contact Center Control Manager (ACCOM) and will be using ACCCM to manage their Avaya IQ servers. The customer requires that a separate user be used for the integration with IQ. Which current account must the new account have the equivalent permissions as?

A. sroot
B. craft
C. admin
D. avaya

Question 3

What information is required to generate an Avaya Contact Center Control Manager (ACCCM) license file?

A. the MAC address of the ACCCM server
B. the Windows 2008R2Enterprise Product Key
C. the TP address of the ACCCM server
D. the server type and model number

Question 4

You are installing the Avaya Contact Center Control Manager (ACCCM) software for a standard solution. The software will be installed on a supported server with a supported Window 2008 operating system. The customer is not using one-X Agent Administration, nor do they need access to the Visual Phone website from within the ACCCM server.
Which is an installation prerequisite?

A. Microsoft Silverlight
B. .NET Framework 4.0
C. Microsoft MVC
D. Microsoft IIS

Question 5

A company has numerous office locations, including Berlin and New York. The Berlin Administrator needs to edit an extension that is assigned to the Berlin location. In the extension Form, a COV path number is provided from the New York location. When trying to save the change, Avaya Contact Center Control Manager (ACCCM) generates a message indicating that the administrator does not have sufficient permissions to perform this operation.
Which statement describes how to allow the Berlin Administrator to complete this task?

A. Verify thatthe Administrators ACCCM user profileis assigned to the New York locution as well astheBerlin location, under the locations to view tab in his user form.
B. Verify thatthe Administrators ACCCM role is assigned to the New York location as well as the Berlinlocation.
C. Verify that the extension owners ACCCM role is assigned to the New York location.
D. Verify that the extension owners ACCCM user profile isassignedthe Berlin location.

Solutions: